8,000 Oserian staff and dependents join M-TIBA

Oserian Development Company Limited (Oserian) has partnered with CarePay to provide its employees with a mobile outpatient health management solution. Oserian is the first large employer in the agriculture sector to move its employee outpatient scheme onto a mobile health wallet.

The scheme will be run over the M-TIBA platform, which CarePay has developed in partnership with Safaricom and PharmAccess Foundation.

Kirimi Mpungu, the Director of Administration at Oserian says, “Our core business is to produce and supply flowers globally and we can’t do this without our entire staff being healthy and motivated. As we expanded, it became more and more challenging to operate our staff outpatient scheme with increasing employees each year.

“We needed a solution that was sustainable and manageable, and that could bring us new insights into how to further improve our staff’s health and wellbeing. We’re pleased to be among  the leading companies in mobile health innovation and we see M-TIBA as the future for the management of outpatient schemes by employers and insurers.”

The scheme will see over 8,000 users made up of employees and family members receive an M-TIBA wallet on their mobile phone, allowing them to get access to outpatient care. The medical data collected via the M-TIBA system gives Oserian accurate insights into common ailments – and this allows for targeted interventions to keep staff healthy and motivated.

Kees Van Lede, CEO, CarePay Ltd, says, “This is another first for the Kenyan floriculture sector. Oserian was the pioneer in exporting flowers from Kenya. Now global buyers and consumers know that there is world-leading mobile technology helping the people behind the flowers to access the best possible care.”

Oserian employees and their dependents are registered in the M-TIBA system, and by opening the account on their mobile phone they are able to get immediate access to healthcare services at the Oserian Health Centers.

Mary Kinyua, Human Resource Manager at Oserian, adds, “Employee health is very important to us. We have free outpatient medical for all employees, spouses and four of their children at our Health Centers. From the business perspective, we needed to move to paperless management of medical scheme benefits to stop this important benefit becoming unmanageable, and to get real-time management information in return that helps us take better care of our people.”

With M-TIBA in place, large employers have been shown to deliver double-digit percentage savings on their outpatient schemes, without disenfranchising employees. Savings are delivered through real time access to data and targeted management interventions.

Van Lede says, “Through the online portal, Oserian will have full control of the spend on outpatient health benefits for their staff. The employer will also get an insight into medical behaviour of staff through real time reporting.”

The M-TIBA mobile health platform recently launched in Kenya and has already contracted over 370 healthcare facilities across Kenya and over 400,000 users. As well as the management of formal outpatient schemes for corporates and insurers, donors are also using M-TIBA to disburse funds to needy and at-risk Kenyans.

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