PharmAccess mobilizes public and private resources for the benefit of doctors and patients through clinical standards and quality improvements, loans for healthcare providers, health insurance, mHealth innovations and operational research.
Ruaraka Uhai Neema Hospital (RUNH) in Kenya has achieved SafeCare Level 5 certification — the highest certification within the SafeCare quality improvement methodology — for the fourth consecutive time (2018, 2020, 2022, and now 2025). From Level 3 in 2014 to four consecutive Level 5 certifications, RUNH has built a track record that speaks for itself.
Seven comprehensive quality assessments. Consistent performance. Strong leadership and a culture built on learning and accountability. The hospital’s journey demonstrates what structured, data-driven improvement can accomplish.
The most demanding benchmarks
What does Level 5 mean? It signals that the hospital meets the most demanding benchmarks for patient safety, clinical excellence, and operational standards, a distinction achieved by few facilities.
Since opening in 2009, RUNH set out to provide high-quality healthcare to its community. The hospital faced the operational and clinical challenges common to growing facilities but took a different path—partnering with PharmAccess and SafeCare to adopt a systematic improvement approach. That decision continues to drive results today.
RUNH’s commitment to quality and patient safety is transforming lives and raising the bar for healthcare delivery in Kenya. Their success demonstrates the impact of PharmAccess’s mission to make quality healthcare accessible and affordable across Africa.
